Privacy Policy

Apple Repair Tech is operated by Skylab Studio LLC, a California limited liability company ("we", "us", "our"). This Privacy Policy explains what information we collect when you visit applerepairtech.com (the "Site") or contact us for service, and how we use it.

1. Information we collect

Information you give us. When you call, text, or email us to request service, you provide your name, phone number, email address, location, and a description of your Apple device issue. We use this only to respond to your request and provide service.

Automatically collected information. Like most websites, our Site automatically collects technical information when you visit, including IP address, browser type and version, device type, operating system, pages viewed, referring URL, and approximate location (city-level).

2. Cookies and analytics

We use Google Analytics to understand how visitors use our Site. Google Analytics uses cookies and similar technologies to collect information such as how often users visit, what pages they visit, and what other sites they used before arriving. This data is aggregated and used to improve the Site.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, or by disabling cookies in your browser. Disabling cookies will not affect your ability to use the Site.

We do not use advertising cookies, retargeting pixels, or third-party tracking beyond Google Analytics.

3. How we use information

• To respond to your service inquiries and provide on-site Apple support.
• To send appointment confirmations, follow-ups, and invoices.
• To understand Site usage and improve our content and services.
• To comply with legal obligations and protect our legal rights.

4. Who we share information with

We do not sell, rent, or trade your personal information. We share information only with:

• Service providers that help us operate the Site (hosting, email, analytics) under standard confidentiality terms.
• Law enforcement or regulators if required by valid legal process.

5. Your California privacy rights

If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to:

• Know what personal information we collect about you.
• Request deletion of personal information we hold about you.
• Opt out of the sale of personal information (we do not sell personal information).
• Not be discriminated against for exercising your rights.

To exercise any of these rights, email us at michael@applerepairtech.com.

6. Data security and retention

We take reasonable steps to protect your information, but no method of transmission or storage is 100% secure. We retain service-related information only as long as needed to provide service, comply with legal obligations, and resolve disputes.

7. Children's privacy

The Site is not directed to children under 13. We do not knowingly collect information from children under 13.

8. Changes to this policy

We may update this Privacy Policy from time to time. The "Effective" date above will reflect the latest revision. Continued use of the Site after changes constitutes acceptance.

9. Contact

Skylab Studio LLC
Grass Valley, California (full address available on request)
Email: michael@applerepairtech.com